Lost Baggage Claim
In case you’ve left any things in flight, you would like Air New Zealand to attempt to find. Please fill out your information in the claim form. You can find claim form Here
Delayed or Missing or Mishandled Baggage Tracking
You can check the status of your luggage using Air New Zealand Online Luggage Tracking Service. You will need your file reference number to locate your baggage
After filing a complaint in airport baggage service, the reference number will be given to you.
Contact baggage service within 21 days for global flights and within 30 days for local flights.
Air New Zealand e-ticket Printing
Air New Zealand Baggage Restrictions
Air New Zealand Plane Layout
Air New Zealand Inflight WiFi and Food Menu
Air New Zealand Grab a Seat
Air New Zealand Pet Policy
Air New Zealand Boarding Pass